A non-refundable deposit is required to secure your appointment.

This deposit goes toward your total balance and ensures your date and time are reserved.

We require at least 7 days’ notice for any cancellations or rescheduling.

Cancellations made within 7 days of your appointment will result in the forfeiture of your deposit.

No-shows or same-day cancellations may result in being charged 50–100% of the service total.

You may reschedule your appointment once with no additional charge if done 7+ days in advance.

Additional reschedules may require a new deposit or incur a small fee.

We arrive 15–30 minutes before your scheduled time to set up your relaxing spa experience.

Please ensure there is enough space available for setup (massage table, lighting, etc.).

A travel fee may apply depending on your location. This will be discussed and confirmed at the time of booking.

For group sessions or self-care party packages, please inquire at least 2 weeks in advance.

A signed agreement and larger deposit may be required for events or group bookings.

Occasionally, we may ask to take photos/videos (with your permission) for social media or portfolio purposes. You can always opt out—your comfort comes first!

Please be ready at your scheduled appointment time.

For group services, late arrivals may impact other guests' service times.